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Please contact email@example.com if you need to return an item. Return shipping costs are the responsibility of the buyer. Original shipping charges are non-refundable on orders. Anything edible is non-returnable. Due to the limited size runs we have in stock, if you need to exchange sizes we recommend purchasing the correct size and we will include a pre-paid mailer & label to return the other size and will deduct exact return shipping charges from the refund. Due to the exclusivity of our Consuela Bags they are non-returnable.